da222 Privacy Policy

da222 ("we", "our", "Platform") is an online gaming service in Bangladesh. The privacy and protection of your ("user", "member") personal information is very important to us. In this Privacy Policy we have explained in detail what types of information we collect, how that information is used, who it may be shared with, and what your rights are.

Definitions of the key terms used in this Policy:

• Personal Information: Any information that can directly or indirectly identify you — such as your name, email address, phone number, financial information, and so on.
• Processing: Any operation involving the collection, storage, modification, use, disclosure, or deletion of personal information.
• Cookie: A small text file stored on your device that helps us improve the quality of our service.
• Third Party: Any person or organisation other than da222.

da222 collects certain personal information to operate its services properly. The types of information collected are described below:

2.1 Registration and Identity Information

When you create an account on da222, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Username and password (stored in encrypted form)

2.2 Financial Information

To facilitate deposits and withdrawals, we process the following information:

• bKash, Nagad, Rocket, or Upay account numbers (partial, not full)
• Transaction history — deposit and withdrawal amounts and dates
• Records of bonus and promotional benefit claims

We never store your full payment account PIN or password.

2.3 Gaming and Activity Information

• Game history, bet amounts, and results
• Your preferred game categories and usage patterns
• Time and frequency of activity on the site

2.4 Technical Information

• IP address and device information
• Browser type and operating system
• Cookie and session data
• Referrer URL and page visit logs

da222 uses collected personal information only for the following legitimate purposes:

• Account Management: To create, verify, and manage your account. Age verification ensures access is granted only to those aged 21 or above.
• Payment Processing: To complete secure deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Customer Support: To resolve your issues and provide assistance via 24/7 live chat and email.
• Security and Fraud Prevention: To detect suspicious activity on accounts and ensure the security of your account.
• Responsible Gaming: To review your gaming patterns in order to identify problem gambling risks and offer assistance when needed.
• Bonuses and Promotions: To provide you with relevant offers and promotions — however, you may opt out of such communications at any time.
• Legal Obligations: To retain information necessary for compliance with applicable laws and regulations.
• Service Improvement: Analytical use to improve the site's functionality, game categories, and user experience.

da222 does not sell your personal information to any third party. However, information may be shared with the following parties in specific circumstances:

4.1 Service Providers

Trusted technology and payment service providers that assist in operating our platform (such as payment gateways, cloud hosting providers, and cybersecurity providers) receive only the information necessary to deliver their services. These organisations operate under our instructions and may not use the information independently.

4.2 Legal Reasons

Information may be disclosed where required by a court order, a lawful request from a government authority, or applicable law. In such cases we will disclose only the information legally required.

4.3 Fraud and Security

In cases of suspected serious fraud, money laundering, or other illegal activity, information may be reported to the relevant regulatory authorities.

4.4 Business Transfers

If da222 participates in a merger, acquisition, or asset transfer, user information may be transferred — however, the new operator will be required to maintain the same privacy standards.

The da222 website uses cookies and similar technologies. Cookies are small files stored in your browser that help our site function correctly.

5.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions, security verification, and core site functionality. These cannot be disabled.
• Functional Cookies: Used to remember your language preference, game settings, and display preferences.
• Analytics Cookies: Used to collect site usage statistics that help improve our services.

5.2 Cookie Controls

You can control or delete cookies through your browser settings. Please note, however, that disabling essential cookies may prevent some important features of da222 from working correctly.

da222 applies industry-standard security measures to protect your information:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Access Controls: Only authorised staff may view user information, and only within the limits required for their role.
• Regular Security Reviews: Regular security audits are conducted to identify system vulnerabilities.
• Data Backups: Regular backups are maintained to prevent data loss.

6.1 Data Retention Period

Information is retained for the duration your account is active and, after closure, for a defined period as required by law. Financial transaction records are generally kept for a longer term as this forms part of our legal obligations.

6.2 Response to a Data Breach

If a security breach occurs and poses a high risk to your rights, we will notify you as quickly as possible and take appropriate remedial action.

As a da222 user, you have the following rights over your own information:

• Right to Access: If you wish to know what information we hold about you, send a request to [email protected].
• Right to Rectification: If any of your information is incorrect, you may request a correction.
• Right to Erasure: In certain circumstances you may request that your account and related information be deleted — however, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: For specific reasons, you may request that processing of your information be temporarily suspended.
• Right to Opt Out of Marketing: If you do not wish to receive promotional messages, you may opt out at any time.
• Right to Data Portability: You may request your information in a commonly used format.

To exercise any of the above rights, email [email protected]. We will aim to respond to your request within 30 days.

da222's services are for users aged 21 and above only. We do not intentionally collect information from minors. Age verification is mandatory at registration. If we have reason to believe that an account is being used by someone under 21, that account will be suspended immediately and all collected information will be deleted through the proper process.

If you believe a minor is using da222, please notify us immediately at [email protected].

The da222 platform works with payment services (bKash, Nagad, Rocket, Upay) and game providers. These third parties have their own privacy policies. da222 is not responsible for how your information is used on their platforms.

When completing a payment transaction, you interact directly with the relevant payment provider. da222 will never ask for your payment account PIN or password — through any channel.

da222 primarily serves users in Bangladesh. However, our technology infrastructure may operate on servers located in various countries. In such cases we ensure that:

• Data is always transferred with appropriate security measures in place.
• Adequate data protection standards exist in the country to which the data is being sent.
• Third-party service providers are contractually bound to protect your information through signed agreements.

da222 reserves the right to update this Privacy Policy over time. When a significant change is made, we will:

• Publish the updated policy on this page and change the "Last Updated" date.
• Notify you via your registered email or through a site notification.
• In the case of significant changes, your consent may be requested again.

If you continue using da222 after any changes, it will be assumed that you have accepted the revised policy. We therefore recommend reviewing this page regularly.

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact us:

To learn more about our Privacy Policy or to read related topics, you may also visit our Terms and Conditions and Responsible Gaming pages.